Unveiling the Magic Recipe: Building Customer Friendships with Tech and Expert Insights

img Tanisma | December 15, 2023

Hello, I’m Alna from Business Development team again, and I’m thrilled to share some exciting insights from our recent Round Table Talk. Our discussions last night were nothing short of captivating, featuring the cool new neighbor from Semarang, Ken, who unraveled the secrets of customer satisfaction through a blend of marketing genius and technology. Additionally, we were joined by experts Sri from Nohama and Yogo and Cahyo from Trans Project, shedding light on pest control strategies during the construction phase. Moreover, Wayana took us on a nostalgic journey to a time when globalization hadn’t yet transformed our world.

Ken’s Insights: Marketing Magic Unveiled

Ken, our marketing guru, brought a fresh perspective to the table. Drawing from his experience at a prestigious agency, he emphasized the importance of forming genuine connections with customers. According to Ken, the secret lies in leveraging technology to understand customer preferences and making them feel truly special.

Using Starbucks as a prime example, Ken illustrated how My Starbucks Rewards (MSR) turns coffee purchasing into a game of earning stars and trading them for freebies. The Starbucks app, he explained, acts like a personalized coffee companion, remembering preferences and offering convenient features like mobile ordering and payment. The takeaway? Building lasting customer relationships requires a combination of friendliness and tech-savvy approaches.

Sri’s Expertise: Nohama’s Role in Pest Control

Next on our Round Table was Sri, the owner of Nohama and our Community Expert in pest control. Sri shared invaluable insights into pest prevention, emphasizing the crucial role of construction in the process. Collaborating with Yogo and Cahyo from Trans Project, our construction vendor, they provided a holistic view of eradicating pests from the ground up.

Sri delved into the various types of insects that pose a threat to wooden structures, offering a comprehensive understanding of the challenges faced in the realm of pest control. Yogo and Cahyo complemented these insights with their knowledge of construction practices that contribute to a pest-resistant environment.

Wayana’s Nostalgia: A Glimpse into the Past

Adding a touch of nostalgia to our Round Table, Wayana shared charming stories from a time when globalization hadn’t yet transformed our lives. Recounting her experiences of watching tancao screens with friends in her hometown, she painted a vivid picture of a simpler era. Additionally, Wayana regaled us with her adventures in capturing insects for observation, highlighting the stark contrast to today’s fast-paced world.

A Tapestry of Insights and Stories Our Round Table Talk was a delightful tapestry woven with insights from Ken’s marketing magic, Sri’s expertise in pest control, and Wayana’s nostalgic anecdotes. Together, these stories remind us that in the dynamic world of business, forming genuine connections with customers, leveraging technology, and staying rooted in expert knowledge are the keys to sustained success. Here’s to building everlasting friendships and embracing the wisdom that transcends time and technology.

As we toast to the blend of timeless wisdom, genuine connections, and tech-savvy strategies, let’s embark on a journey to transform our businesses. Embrace the insights shared at our Round Table Talk and unlock the magic of sustained success. Join us in crafting customer friendships, leveraging technology, and staying rooted in expert knowledge. Cheers to building lasting connections and thriving in the ever-evolving landscape of business! Ready to embark on this journey? Click here to explore new horizons.

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