Welcome to Bukit Vista
At Bukit Vista, we believe in transforming hospitality through innovation, delivering extraordinary guest experiences, and fostering sustainable partnerships. Our mission is to “Inspire Delight” in every interaction, and we invite you to join us in shaping the future of hospitality. As a Property Manager, you will play a pivotal role in ensuring our properties provide top-notch experiences, maintaining high standards, and managing relationships with property owners and guests. Your strategic thinking, problem-solving skills, and commitment to excellence will help us achieve our goals and maintain our reputation as industry leaders.
What will you do:
Sub Management (career promotion opportunity)
- Coordinate with cleaning and maintenance teams to ensure timely and high-quality property upkeep.
- Collaborate with the case manager to resolve escalated guest complaints and disputes, ensuring satisfactory resolutions while maintaining positive relationships.
Knowledge Management (mandatory)
- Maintain comprehensive property management records and databases to track performance, maintenance schedules, and guest feedback.
- Share best practices and insights with the team to promote continuous improvement in property management.
- Stay updated on industry trends and incorporate relevant practices to enhance property management strategies.
Strategist (career promotion opportunity)
- Develop and implement risk management strategies to address potential property issues proactively.
- Analyze guest feedback and property performance data to identify trends and areas for improvement.
- Collaborate with other departments to align property management strategies with overall company goals.
Executor (mandatory)
- Ensure properties are maintained to the highest standards, addressing maintenance issues promptly and efficiently.
- Communicate effectively with property owners, providing regular updates and managing their expectations.
- Oversee the resolution of property-related disputes, balancing legal, ethical, and business considerations to achieve fair outcomes.
Watch our Past Projects here:
Take a look at how our Property Manager, Tendi, excels in his role. His activities below showcase a commitment to excellence, from strategic partner meetings to enhancing guest experiences and overseeing efficient property operations and maintenance. Tendi’s dedication is a testament to the high standards we uphold in every aspect of our hospitality service.
Qualifications:
Growth Mindset
- Demonstrates a proactive approach to learning and adapting to new challenges in property management.
- Continuously seeks opportunities for personal and professional growth, staying abreast of industry developments.
Bias to Action
- Exhibits a strong sense of urgency and decisiveness in addressing property management issues.
- Takes initiative to implement solutions and improvements without hesitation.
Proficiency in AI-powered Tools
- Familiarity with property management software and AI-driven tools to enhance operational efficiency.
- Ability to leverage technology to streamline property management processes and improve guest experiences.
Educational Background
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in property management, hospitality, or a similar role, with a track record of successful operations and guest satisfaction.
Key Competencies
- Property Maintenance: Skilled in coordinating and overseeing regular maintenance tasks to ensure properties meet high standards.
- Issue Resolution: Proficient in identifying and resolving property-related issues promptly to minimize disruption and maintain guest satisfaction.
- Team Coordination: Effective in managing and coordinating cleaning and maintenance teams to ensure efficient and high-quality property upkeep.
- Performance Monitoring: Experienced in monitoring property performance metrics to inform maintenance schedules and operational decisions.
- Communication Skills: Strong ability to communicate effectively with property owners and internal teams, providing regular updates and managing expectations.
- Data Management: Competent in maintaining accurate records and databases for property management, including performance, maintenance schedules, and guest feedback.
- Risk Management: Adept at developing and implementing strategies to address potential property issues proactively.
- Relationship Management: Capable of maintaining positive relationships with property owners and guests, ensuring long-term success and satisfaction.
- Strategic Planning: Skilled in planning and implementing property enhancements and maintenance to maintain competitive advantages.
What is it like to work at Bukit Vista?
Let’s hear what our interns and employees say about it.
Feel that you might be the right talent we’re looking for?
Send over your application form by clicking the apply button below! Make sure that your CV is updated and the application form is in English, submitting a LinkedIn profile or past projects would be a plus! Last but not least, we like candidates that are passionate about hospitality, interested in technology, and enjoy a fun workspace with lots of collaboration.