Effortless Property Management—Anytime, Anywhere, Right at Your Fingertips!
Inspirational Branding
Elevate Your Property Branding Excellence to Top 1% with Bukit Vista
Discover Our Secret Formula
See how we help properties reach the top!
#1 Picking the Right Platform
We use the best platform Airbnb to boost your property’s ranking, visibility, and maximize bookings.
#2 Meet the Team Behind Your Success
Led by Jing Cho Yang, former Airbnb manager for Indonesia, our team combines marketing, technology, and leadership to boost your property’s ranking and profitability since 2013.
#3 Boost Your Rankings and Reviews
We use proven tools and technology to boost your property’s ranking and deliver the highest return in the shortest time.
Empowering Property Success with AI & Technology
Bukit Vista uses AI and technology to drive exceptional property experiences. Our tools streamline operations, boost communication, and enhance guest satisfaction, setting new standards in Bali property management.
AI Guest Assistant
Accelerates guest communication with speed, accuracy, and seamless responses.
Listing Merchandising
Boosts property appeal with captivating content to attract more guests.
Hospitality Operations
Ensures high property ratings through excellent guest experience management.
Streamlined Workflows
Streamlines operations for enhanced efficiency for partners and our team.
Partner Communication App
Provides real-time guest and property updates for seamless partner communication.
Our Curated Brand Portfolio
Villa Marlex
Kerobokan
The place was incredible, we absolutely loved our time at the villa
Piyush • ★★★★★
Despacito Loft & Lounge
Padang Padang
We really enjoyed our stay there, the accommodation was perfect, the staff is very nice and the little cafe is super convenient.
Agathe • ★★★★★
Frequently Asked Questions
Need some help? We’ve got you covered!
Is there a risk of losing property identity under management company branding?
Yes, there’s a risk of losing unique identity under management branding. Maintaining the property’s distinct character is a challenge.
Self-branding is an alternative but requires significant investment and carries high risk with a slow ROI.
Industry practice: Many large Bali hotels operate under branding agreements, balancing global brand reach and local expertise.
How much control is retained over pricing and marketing strategies?
Owner’s Control: Control over profits and revenues as per the contract.
Termination Policy: Flexibility to terminate if not profitable, with service fees returned within 3 months.
Management Control: Bukit Vista oversees pricing and marketing to meet contract goals, backed by 10+ years of experience and data.
Feedback and Adaptability: Strategies adjusted based on feedback, but significant changes may affect performance.
Impact on Performance: Autonomy in decisions can impact property performance. Professional management ensures optimized results.
How are special requests or unique situations handled?
Strategic Service Focus: Prioritize actions that provide the highest return to partners.
Priority Requests: Requests like workspaces, dietary needs, high-chairs, and cribs are essential for enhancing guest experience and property appeal.
Non-priority Requests: Rare, cost-intensive requests with minimal long-term benefits are not prioritized.
Handling Unique Situations: Over 250 unique cases are indexed, enabling quick, effective responses.
By focusing on high-return investments and leveraging an extensive knowledge base, special requests and unique situations are handled efficiently, ensuring consistent guest satisfaction.
How personalized are management strategies?
Management strategies are tailored with a balanced approach between general tactics and specific adjustments for each property’s needs. This includes data-driven insights, innovative technology, and a predictive analysis model to optimize performance. Custom solutions are provided through detailed reports and tailored strategies.
How are underperforming properties handled?
Preventive Selection: Properties with high investment potential and aligned owner relationships are prioritized.
Brand-Building Process: Property branding is key, explained in detail to align expectations from the start.
Root Causes of Underperformance:
Mismanagement: Issues are addressed immediately if caused by Bukit Vista.
Misalignment: Owners must support maintenance and guest services to address misalignment.
Innovative Solutions: Creative solutions are applied for non-mismanagement issues.
A proactive, strategic approach, clear communication, and owner involvement ensure underperformance is managed effectively.
How is the Airbnb listing managed, and what happens if self-management is chosen later?
Bukit Vista manages the Airbnb listing for all properties. If self-management is chosen later, Airbnb’s policy does not allow the transfer of listings, meaning the listing remains under Bukit Vista’s management.
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