In the latest episode of Ordinat Podcast (Obrolan di Departemen Matematika Podcast), a cherished podcast series hosted by the Mathematics Department of Universitas Gadjah Mada (UGM), Bayu Setiawan, the Chief Technology Officer of Bukit Vista, shared the stage to unravel the innovative strides his company is making in the hospitality sector.
This engaging session, aired on 16 March 2024, on the UGM Math Department’s YouTube channel, has sparked significant interest among viewers, drawing attention to the seamless blend of technology and hospitality that Bukit Vista champions. I, Dea Novita, representing Bukit Vista as the PR spokesperson, am thrilled to extend this conversation through this article, inviting readers who delight in exploring the depths of innovation in hospitality to dive into the insights shared by Bayu Setiawan.
In an engaging podcast conversation, Bayu Setiawan unfolds the narrative of how this company distinguishes itself in the crowded field of hospitality and property management. Bukit Vista’s story is just one of managing properties that redefining the very essence of hospitality by intertwining it with cutting-edge technology and a revolutionary work culture. This story, as told by Bayu, offers a glimpse into the innovative strategies that have propelled Bukit Vista to the forefront of the hospitality industry in Indonesia.
Bukit Vista’s Innovative Leap in Hospitality and Property Management
Embracing Technology to Enhance Guest Experience
At its core, Bukit Vista operates with a singular mission: to transform the traditional hospitality experience into something truly extraordinary. Bayu describes how the company leverages technology not as a mere tool but as the backbone of their operations. This approach enables them to offer unparalleled experiences to guests seeking vacation rentals in Bali and Yogyakarta. By integrating advanced technological solutions, Bukit Vista has successfully optimized property visibility online, making them more appealing to the modern traveler who relies heavily on digital platforms for their accommodation needs.
Pioneering a Remote Work Culture in Hospitality in Ordinat Podcast
A standout aspect of Bukit Vista’s operational model, as highlighted by Bayu, is its fully remote work culture. This forward-thinking strategy acknowledges the diverse and dispersed nature of their properties while capitalizing on the benefits of remote work. Employees at Bukit Vista enjoy the freedom to work from anywhere—be it from the comfort of their home, a cozy café, or even while traveling. This flexibility not only contributes to a healthy work-life balance but also reflects in the elevated level of service provided to guests.
In a short, Bayu shares insights into how this remote work model has not detracted from productivity. Instead, it has fostered a more dynamic and content workforce, ultimately benefiting the company’s bottom line.
Leveraging AI for Operational Efficiency
A significant part of Bukit Vista’s unique approach lies in its adoption of artificial intelligence to streamline operations and improve service delivery. Bayu explains the use of AI in automating routine customer service inquiries, such as those regarding WiFi passwords, which constitutes around 60% of all questions received. This automation allows the staff to focus on more complex issues and personal interactions, enhancing the guest experience without compromising the human touch that is essential in hospitality.
Furthermore, Bukit Vista’s commitment to innovation is evident in their ongoing development of AI models designed to handle an even greater volume of inquiries, aiming to automate 80% of customer interactions. This strategic use of AI not only optimizes operational efficiency but also ensures that guests receive timely and accurate information, fostering a seamless and enjoyable stay.
Internship and Employment Opportunities at Bukit Vista
Bukit Vista is not just redefining hospitality; it is also shaping the future workforce through comprehensive internship and employment programs. The company, explains by Bayu, has opened its doors wide to aspiring professionals and students to explore the intersections of technology, hospitality, and impactful work.
A Wide Array of Internship Opportunities
Bukit Vista offers a variety of internship opportunities, catering to both students seeking paid positions and those looking to gain experience through unpaid internships or student projects. The company has established a welcoming environment for interns, providing them with real-world experience and the chance to work on meaningful projects that have a tangible impact. Interested candidates are encouraged to stay updated on the latest openings and requirements by following Bukit Vista’s media channels, where announcements and application details are regularly posted.
What is it Like to be an Intern at Bukit Vista?
Preparing for the Workforce: Technical and Soft Skills
In preparation for a career at Bukit Vista, candidates are advised to hone their technical skills, particularly in Python, JavaScript, and SQL. However, beyond just technical prowess, Bayu Setiawan emphasizes the importance of curiosity and the ability to learn quickly. Bukit Vista values individuals who show a keen interest in exploring new ideas and are eager to embrace the challenges that come with innovation in the hospitality sector.
Impactful Work: Finding Purpose and Passion
Bayu Setiawan passionately advocates for seeking employment that not only fulfills personal ambitions but also serves a greater good. At Bukit Vista, the work done by every team member is aimed at creating positive outcomes for others, whether it’s enhancing the guest experience, improving property owner satisfaction, or contributing to the community. This focus on impactful work is designed to cultivate a sense of passion and dedication among employees, ensuring that their contributions lead to meaningful change and personal growth.
Conclusion
Bukit Vista offers a chance to be part of a movement that combines innovation in hospitality with meaningful career development. Through its unique approach to property management, commitment to technology, and flexible work culture, Bukit Vista not only sets the stage for exceptional guest experiences but also forges a path for professionals ready to make their mark.
For those drawn to the intersection of hospitality, technology, and impactful work, Bukit Vista presents an unrivaled opportunity to learn, grow, and contribute to a brighter future.