Employee Handbook

Bukit Vista’s Organization Chart

A glimpse on Bukit Vista’s User Funnels There are three particular user journeys that the company focuses on. They are the Partners, Guests, Employee user journeys, represented as wedges in the diagram. Within each wedge consists of five user funnel stages, starting with awareness at the outer ring, followed by engagement, conversion, transformation, and advocacy which are located in each...

Learning

At Bukit Vista, we value the concept of continuous learning. To facilitate this learning, Bukit Vista provides you with learning resources. Mentorship. At Bukit Vista, you are more than welcome to seek guidance and mentorship from any of us. Most of us will be busy, but if you ask, we’ll never be too busy to help. For more details, refer to “Benefits at Work”. At Bukit Vista, we adopt the...

Innovation

At Bukit Vista, we bring in principles from lean manufacturing and agile development as we innovate.   We gained inspiration from Eric Ries’ Lean Startup, as well as leading tech companies such as Airbnb, Dropbox and Spotify. Autonomy means the squad decides what to build, how to build and how to work together while doing it. Autonomy is motivating. Autonomy makes a...

Hospitality

Inspiration A few of the individuals in which Bukit Vista drew inspiration from. Chip Conley (Left) Chip Conley explains why relationships are the most valuable currency in both business and life. (Right) Chip Conley’s Peak: How Great Companies Get Their Mojo from Maslow was inspired by Abraham Maslow’s hierarchy of...

Decision making

Which work is important? At Bukit Vista, we believe in making democratic-driven decisions. By practicing crowd sourcing, we are able to obtain a large group of ideas and inputs, and hence result in a more effective decision making process. We also share the importance of Stepping On Toes, one of Bukit Vista’s core values. How exactly do we democratize discussions? With the Socratic...

Life At Bukit Vista

Welcome to Bukit Vista! :D We’re glad to have you on-board to join us on our journey to become the most innovative hospitality company in the world! Here in BV we work hard, and play hard. Employees here are trusted, valued, and relied on to bring forward fresh new ideas. Sneak Peak into Bukit Vista's Culture! “I be on my suit and tie.” Formal Friday where we dressing formally to...

Our Culture

"Culture is a thousand things, a thousand times.” Paul Graham Y Combinator, Mentor of Airbnb founders What kind of culture do we want to achieve? The type of culture that we have here at Bukit Vista would be that of Trust, Hard Work, Innovation, Delight, and that of happiness. We are a Work-from-home company with a flexible schedule. All our...

Communication Culture

As we are adopting remote working culture, time and space is becoming more flexible. To keep everyone productive, we optimize our style in communication by improving asynchronous communication. It means that we don’t need to be face-to-face or meet in real time.  Who to contact about what? What about? Who to contact? Where? When? Why it's important? How to communicate? Team...

Project management and accountability

Do you want your project to be successful?Many successful projects share one thing in common: they begin with clear, well-defined preparations. If you have these elements in place before the project kicks off, managing it becomes much easier. Prep #1: Understand the Background Story You start with a story that brings you to this project. A good story is the one that tells us why we really need to work on...

Vision & Mission

Our Vision Inspire Delight - Everywhere - Everyone - Every Time Firstly, we aspire to transform our guests with an amazingly local & authentic experience. We want to create a warm sense of belonging the moment the guests arrive. Throughout their stay, we hope to see our guests bring their friends, share meals with us, tell us about their love lives, careers...

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