As Utami, a marketing staff member at Bukit Vista, I am excited to share insights about our comprehensive Inspired Investment Package designed to enhance property management in Bali. With over a decade of experience and a strong market presence, we offer a solution that ensures smooth operations and optimizes marketing efforts.
Our Inspired Investment package covers all aspects of property management services, including strategic price analysis, onsite staff training, sales and marketing, housekeeping and maintenance, guest relations, and finance reporting, making it the ultimate solution for property owners aiming to maximize their property’s performance and profitability in the competitive Bali market.
Bukit Vista Inspired Investment Services
Operation Services
Bukit Vista’s Inspired Investment Service Package includes a range of operational services tailored to maintain and enhance the quality of your property. Our services cover guest experience management, including:
- Online hosting and handling guest complaints
- Property quality control
- Housekeeping
- Laundry
- Purchasing equipment
- Maintenance and fixing the property
- Utility bill management
- Installing key lockboxes
Our onsite staff undergo thorough training to ensure they meet high standards of hospitality and efficiency, and we provide strategic price analysis to keep your property competitive in the market. This comprehensive Inspired Investment package ensures your property remains in excellent condition at all times.
Marketing Optimization
Effective marketing is crucial for attracting guests to your property, and Bukit Vista’s Inspired Investment package excels in this area. We take professional photos, set up your listing, and use our Merlin strategy to bring guests to your property. Our team conducts thorough market analysis and implements dynamic pricing to keep your property competitive. We also manage post-stay reviews to maintain a positive reputation. Leveraging our strong Airbnb profile with over 30,000 reviews, we boost your property’s visibility and attract more bookings, ensuring your property’s success in the competitive Bali market.
Read more about dynamic pricing strategy here.
Your listing will look like this:
Calculate the Revenue
A highlight of Bukit Vista’s Inspired Investment Package is our revenue-sharing model. Instead of a fixed management fee, we take a share of the revenue from bookings we secure for you. This way, our success depends on your success, motivating us to maximize your revenue through dynamic pricing strategies based on market demand.
For example, if the sale price on an OTA is $116.7 and the revenue price is $100, our 20% service fee would be $20, leaving a gross revenue of $80. After deducting operational costs, your net profit before tax would be $80 minus those costs. This clear, performance-driven model ensures both Bukit Vista and property owners benefit from high occupancy rates and optimized rental income.
Expenses Calculation
Managing operational costs effectively is a critical aspect of property management. Bukit Vista helps property owners save significantly on expenses. Our comprehensive services cover many operational costs, from housekeeping to maintenance, ensuring your property remains in top condition without the hassle of managing these tasks yourself. On average, property owners can save up to 85.59% on operational expenses by partnering with Bukit Vista.
Read more about how to manage expenses in property management here.
BVGO Access
Bukit Vista’s innovative BVGO system offers real-time access to your property’s performance metrics. With BVGO, you can monitor occupancy rates, weekly sales, guest information, and more, from anywhere at any time. This technology enhances operational efficiency and provides transparency, allowing you to stay informed about your property’s performance.
What Bukit Vista Pays for You in Inspired Investment Package
Under the Inspired Investment service, Bukit Vista covers a comprehensive range of expenses that typically fall on property owners. This includes:
- Professional Photography and Digital Content Creation
Bukit Vista’s Merlin program boosts your property’s appeal with high-quality photography and engaging digital content. We create compelling copywriting, detailed property maps, an event calendar, and stunning photos to captivate your audience. This program ensures your property stands out across various platforms, making it more attractive to increase bookings. - Online Travel Agent (OTA) Optimization
We use major platforms like Airbnb and Booking.com because they fit well with the market and show high search volumes on Google Trends, indicating strong global interest. By optimizing your property listings on these popular sites, Bukit Vista ensures maximum visibility and efficiency, attracting a wider audience and boosting occupancy rates.
- Professional Reservation Services
Our dedicated reservation staff handles all aspects of guest interactions seamlessly. They ensure smooth property rental experiences by assisting guests with longer stays or extensions, addressing their needs promptly and efficiently. This personalized service guarantees a hassle-free booking process and enhances overall guest satisfaction.
- Reputation and Review Management
Our operation staff ensures to minimize negative reviews from guests by implementing a robust feedback loop. We inspect negative feedback from OTA platforms and make necessary improvements based on these reviews. This proactive approach ensures that previous issues are addressed and do not recur, maintaining a positive reputation and attracting more bookings.
- The BV GO Mobile App
The BV GO Mobile App lets our partners easily track their property’s performance. It provides real-time insights into guest information, occupancy rates, financial reports, and more. Key features include automated financial reporting, property insights, guest updates, calendar management, guest feedback, and team communication. These tools help property owners monitor and manage their properties efficiently, making informed decisions to boost performance and profitability.
- Property Quality Control
Our staff regularly inspects properties to assess their condition and perform maintenance. This proactive approach keeps property quality high, which attracts more guests. By quickly addressing any issues, we enhance the guest experience and maintain the property’s reputation.
- Dynamic Pricing Services
Bukit Vista uses dynamic pricing with advanced analytics to maximize revenue by adjusting prices based on market demand. We started with lower prices in the first month to attract guests and generate reviews. Prices are then adjusted to keep occupancy above 60%, with discounts on expiry dates and lower rates for longer stays.
- Online Guest Support
Bukit Vista provides 24/7 support to address guest inquiries and issues promptly. We leverage our AI assistant, GAIA, to assist guests at all times, while our staff, serving as GAIA supervisors, handle guest interactions via Airbnb hosting from 9 AM to 6 PM WITA. This combination ensures that guests receive timely and efficient support, enhancing their overall experience.
- Professional Housekeeping and Maintenance Services
Bukit Vista property maintenance services keep your property well maintained and clean. Our staff regularly inspects and handles maintenance tasks to uphold high standards, increase guest satisfaction and attract more bookings.
- Supplies Management
This services include comprehensive supplies management, ensuring all essential items are well-stocked and readily available. This includes bed linens, cleaning kits, towels, drinking water, and bath utilities.
- Monthly Income Statement
Property owners can access their monthly income statements through the BV GO app, which transparently provides all financial information related to their property.
- Dedicated Property Manager
This includes managing guest bookings, addressing complaints, and conducting regular maintenance. The manager makes sure everything runs smoothly, maintaining high service standards and quickly resolving any issues.
- Operational Management Service
Bukit Vista’s Delightful Operation Package covers all daily operations. This includes using their Guest Management System and AI assistant, GAIA, for seamless communication and quick response to guest requests. They also conduct proactive quality checks, data-driven inspections, and offer personalized assistance to maintain excellent service levels.
- Hospitality Standard Training
Bukit Vista offers thorough onsite staff training and coaching to maintain high hospitality standards and improve the guest experience. In collaboration with experts, we train staff on warm greetings, strict hygiene practices, and mastering digital booking platforms. This free training also includes industry updates and sharing sessions.
Conclusion
Bukit Vista’s Inspired Investment Package offers a comprehensive solution for property management services in Bali. From operational services and marketing optimization to dynamic pricing and expense management, our package maximizes your property’s performance and profitability. Join the many satisfied property owners who have partnered with Bukit Vista and experience the benefits of professional property management.
Ready to take your property to the next level? Contact us today to learn more about our Inspired Investment Package and how we can help you achieve your property management goals.